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La Defensoría del Consumidor alertó a la población salvadoreña del uso de celulares Samsung Galaxy Note 7, modelo que está bajo vigilancia por las autoridades de la Comisión de Seguridad de Productos del Consumidores de los EE.UU, quienes recomiendan el retiro del mismo del mercado.

Según las autoridades norteamericanas, el uso del Samsung Galaxy Note 7 puede provocar incendios o quemaduras debido a su sobrecalentamiento, algo que ya sucedió en ese país donde se han recibido 92 reportes por sobrecalentamiento, 26 por quemaduras y 55 por daños a la propiedad, lo que incluye incendios en autos y garaje.

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Ante este panorama, la Defensoría ha solicitado información a las compañías telefónicas sobre inventario y ventas de este modelo de teléfono. Además, las autoridades de la institución afirmaron que “esta alerta se hace del conocimiento de la ciudadanía para que prevenga su uso en el caso que lo haya adquirido dentro o fuera del país o a través de compras en línea o con un proveedor no registrado”.

Ante cualquier emergencia, la Defensoría informa a la población que pueden comunicarse al teléfono 910, o reportando sus denuncias a través de las redes sociales o su sitio web.

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